Thanks for purchasing our products at www.softenglish.io operated by SoftEnglish
We offer a full money-back guarantee for all purchases made on our website. If you are
not satisfied with the product that you have purchased from us, you can get your money
back no questions asked.
In order to be eligible for a refund, you have to return the product within 30 calendar
days of your purchase. The product must be in the same condition that you received it
and undamaged in any way.
After we received your item, our team of professionals will inspect it and process your
refund. The money will be refunded to the original payment method you’ve used during
the purchase. For credit card payments it may take 5 to 10 business days for a refund to
show up on your credit card statement.
If the product is damaged in any way, or you have initiated the return after 30 calendar
days have passed, you will not be eligible for a refund.
You are also entitled to cancel the order within 14 days of the purchase with full money
refund. (Acquiring Commission allowed for canceling a transaction limit is 5% in
accordance with the Consumer Protection Act, 1981)
If you have any additional questions or would like to request a refund, feel free to
Business Address: Netzach Israel 14, Tel Aviv, Israel
Phone number: +972528848984